What are the rules, etiquette, and procedures to fine dining service?
I work at an upscale Japanese Fusion restaurant in L.A. as a waitress and I was wondering if I could get some information on service and etiquette. I have been getting corrected so often that I feel I'm in way over my head.
Here are the things I have done wrong so far:
-Pouring beer holding the glass upright instead of tilted
-Setting the tray on the table because there were tons of drinks
-Setting dessert spoons directly onto the table
-Boxing to-go food at the table instead of bringing it to the back
-Holding the martini glass wrong when serving it
-Serving drinks in the wrong direction, not clockwise after women
-Holding the plates too high instead of waist level when delivering food
-Standing the bill book upwards instead of lying it flat
It seems to be a whole other realm of serving and I would love more insight, general tips & rules when it comes to an upscale restaurant. I know certain things will vary, but there seems to be an etiquette standard. Thank you!
You need training for this kind of thing!! They should have told you everyhting you needed to do and made you memorize it...
Always automatically bring people their change back..never ask if they need change.
Fold napkins when people get up from the table, or bring a new one.
Serve from the right and clear plates from the left.
Remove everything from the table that is not being used.
Bring a fresh drink instead of refilling it.
Use the persons name when you return the check after they paid with a credit card.
Always let the guest have the right of way.
Show them the way to the restroom, never just point.
never auction off food, always know who gets what.
never ask if they want dessert when someone is still eating.
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US $32.50
